Overage Policy

We want our customers to succeed. We want every site hosted on the easyPress platform to get torrents of traffic. We love it when we hear our customers tell us, “We just got slashdot’ed!”. These days more of our customers are saying things like, “We got reddit’ed!” or hackernews’ed. But the best part is when […]

Creating Your New WordPress Site

Whether you are a first time WordPress user or not you may need to build your new site while your existing site continues to run. If you immediately update your DNS settings to point to easyPress what you’ll see is a default installation of WordPress. That’s probably not what you want. So, you have a […]

Configuring Your easyDNS Settings for easyPress

After your site has been provisioned you will receive an email with the information you need to configure your DNS settings. The primary setting is your “A” record. You can find that by logging into your easyDNS account at https://web.easydns.com and then going into your Domain Settings under the Domain Administration page which you can […]

Can I get my own IP?

Yes, if you require your own IP address you can purchase one for $10 per month.

Is multisite supported?

It sure is. Please see our Plans.

How can I migrate my site?

Depending on the size and complexity of your website we can help you migrate your site for free. If you wish to migrate your site on your own then you can follow one of the many tutorials. Here are a couple that are helpful: http://codex.wordpress.org/Moving_WordPress http://wp.tutsplus.com/tutorials/hosting/migrating-wordpress-across-hosts-servers-and-urls/ Some plugins that could help: http://wordpress.org/plugins/backwpup/

How do I get support?

Here are all the ways to get support from easyPress Search our Help pages. Call us: 416-535-8672 or 1-855-321-EASY (3279) Email us: support@easypress.ca

When will my site get updated?

WordPress periodically releases maintenance updates. These are typically for significant bug fixes or security issues. Since these upgrades might have security implications, and because WordPress’s popularity makes it susceptible to an exploit being quickly released, we attempt to apply these upgrades as quickly as possible. Here’s what the different versions look like: Major release: 3.8 […]